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We value the views of the people who use our service and those of family and others as appropriate.

We have a ‘Comments, Suggestions and Complaints Procedure’ in place to allow Tenants, their families and carers to be involved in the running of the home.

Regular reviews are performed to provide the service user, their families and supports to express their opinions about the service being provided

An integral part of the services we provide is to ensure that the young person takes ownership of the package offered and develop a sense of pride in all aspects that builds strong foundation in building a successful and prosperous future as an independent individual.